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Delivery Time: 1-3 Hours

Price: $ 40


Service is Live: Monday - Friday (9AM - 5PM PST)

This service is done remotely via our USB Software & a technician. After placing your order, please visit our Live Chat to speak with one of our technicians to guide you through the process. The service is 1-72 Hours. The typical timeframe for this service is 60 Minutes once a technician is online.


Models Supported:

  • Samsung G960U (SPR)
  • Samsung G965U (SPR)
  • Samsung N960U (SPR)

Prerequisites:

  • Device must be SIM unlocked prior to using this service, if it is not additional charges will apply to unlock the device.
  • Download our Remote Support Tool (Click Here) and execute it with Administrator rights. This will give you your Remote Support ID.
  • Please include your Remote Support ID with your request

Requirements:

  • Our USB Software
  • Operating System: Windows (XP SP3, 7, 8, 8.1, 10) | Mac (Not Supported)
  • Hard Drive: 30GB Free storage or more
  • Memory: 4GB or more
  • Network: Broadband or faster (1.5Mbps Download/Upload) can test at http://speedtest.net
  • USB Cable: OEM recommend or Equivalent cable. (eBay or other low grade cables may cause issues)

What this service is:

  • This service is performed by a technician remotely using a USB cable.
  • This service supported Monday - Friday 9:00 AM to 5:00 PM PST
  • This service will remove the lease lock from Sprint. 
  • This service will rebrand the device to a supported branding such as ATT / T-Mobile etc
  • This service WILL NOT SIM unlock your device.
  • This service IS NOT a FRP (Factory Reset Protection | Google Account Lock | Reactivation Lock) removal service, if device has FRP use FRP removal services prior to this service.
  • This service IS NOT a cleaning service. (It will not clean or change the status of the IMEI for service providers).

Some things to know:

  • This service will FDR (Factory Data Reset) the device, please know the technician will not ask to do this.
  •  Check and validate device IMEI for blacklisting/lost stolen. Refunds will not be given.
  • Once device has been completed device will NO LONGER work on Sprint services.
  •  Do not insert a Sprint card anytime after service has been completed or you run the risk of device lease locking once again.

After Submitting Order:

  • Please copy/paste your Order # and Remote Support ID in our live chat.
  • Delivery Times and Cancellation

    All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...

    Delivery Times and Cancellation
  • Refunds

    Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...

    Refunds
  • Fraud Protection

    As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...

    Fraud Protection
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